1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By accessing our website or making a booking/payment, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information:
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Full Name
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Phone Number
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Email Address
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Billing & Booking Information
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Travel Information
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Device & Browser Information
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IP Address
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Payment Transaction Information
We only collect information necessary for booking, support, and service improvement purposes.
3. Payment Security Policy
We take payment security seriously.
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All online payments are processed through secure and authorized third-party payment gateway providers.
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We do not store customers’ debit/credit card numbers, CVV, PINs, or sensitive banking information on our servers.
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Payment transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.
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We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, or disclosure.
However, customers are also responsible for maintaining the confidentiality of their own payment credentials and devices.
4. Cookies Policy
Our website uses cookies and similar technologies to improve user experience and website functionality.
Cookies may be used for:
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Remembering user preferences
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Website analytics and performance monitoring
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Security and fraud prevention
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Improving website functionality
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Personalized content and marketing
Users may disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.
By continuing to use our website, you consent to our use of cookies.
5. How We Use Your Information
We may use collected information to:
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Confirm bookings and payments
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Provide customer support
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Send booking updates and notifications
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Improve website performance and services
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Prevent fraud and unauthorized transactions
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Conduct marketing and promotional activities
6. Information Sharing
We do not sell or rent customer information to third parties.
However, information may be shared with:
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Payment gateway providers
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Hotels, transport operators, or tourism partners
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Government authorities if legally required
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Technology and hosting service providers
Only necessary information is shared for service fulfillment purposes.
7. Data Retention
We may retain customer information for operational, legal, accounting, security, or compliance purposes as required by applicable laws and regulations.
8. Third-Party Services
Our website may contain links or integrations with third-party services including:
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Payment gateways
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Social media platforms
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Analytics providers
We are not responsible for the privacy practices or content of third-party websites or services.
9. Data Security
We implement reasonable security measures to protect customer data from:
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Unauthorized access
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Data loss
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Misuse
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Alteration
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Disclosure
Despite our efforts, no online platform or internet transmission can be guaranteed 100% secure.
10. Children’s Privacy
Our services are not intended for children under the age of 18 without parental or guardian supervision.
11. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will be published on this website.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our official communication channels.